Returns & Exchanges
At Fashion Brand Company, we want you to love what you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with tags attached. Our goal is to make the process as seamless as possible so you can find your perfect fit without the stress.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and attach the pre-paid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing